Effective Date: 6 May 2026
These Terms of Service ("Terms") govern your use of the website at https://www.hatchai.tech and any portion of the Service accessed through that website (the "Site"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
These Terms are between you and Hatch LLC ("Hatch", "we", "us", "our").
If your employer has subscribed to the Service and you are using it as a worker, manager, or HR administrator, your use is also governed by our End-User Terms and by your employer's internal policies. The contract between us and your employer ("the Master Services Agreement") takes precedence over these Terms in case of conflict on B2B matters.
1. Who we are
Hatch LLC is a company registered in Georgia (registration number 440897362), with its registered office at Georgia, Kareli district, administrative unit Agara, plot 994. Contact: hatch.officiall@gmail.com.
2. Eligibility
You must be at least 18 years old and have legal capacity to enter into a contract to use the Site.
3. Demo bookings and contact forms
When you submit a demo request or any contact form, you confirm that the information you provide is accurate and that you are authorized to provide it. We will use the information as set out in our Privacy Policy.
4. Acceptable use of the Site
You agree not to:
- Use the Site in any way that violates applicable law
- Attempt to gain unauthorized access to any portion of the Site, our infrastructure, or another person's account
- Probe, scan, or test the vulnerability of the Site without our prior written permission
- Interfere with, disrupt, or impose an unreasonable load on the Site
- Scrape, harvest, or extract data from the Site by automated means
- Reverse-engineer, decompile, or attempt to derive the source code of any part of the Service except as permitted by law
- Use the Site to send unsolicited communications, malware, or harmful code
- Impersonate any person or misrepresent your affiliation with any person
- Upload or submit content that you do not have the right to share, that infringes intellectual property rights, or that is unlawful, harassing, defamatory, or otherwise objectionable
We may suspend or terminate access if we reasonably believe you have violated these Terms.
5. Accounts and security
If you create or are issued an account, you are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at hatch.officiall@gmail.com if you suspect unauthorized access. We are not liable for losses caused by your failure to safeguard your credentials.
6. Intellectual property
The Site and Service, including their software, design, text, graphics, and trademarks, are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Site for its intended purpose. All rights not expressly granted are reserved.
You retain all rights in any content you submit to us. By submitting content, you grant us a worldwide, royalty-free license to use that content solely to operate, provide, and improve the Service for you (and, where applicable, your employer).
7. AI-generated content
Parts of the Service use artificial intelligence to generate text, audio, and other content. Although we work to make AI outputs accurate and useful, AI systems can produce errors, inaccuracies, or content that does not reflect reality ("hallucinations"). You should not rely on AI-generated content for any decision that has legal, financial, medical, safety, or similarly significant consequences without independent verification by a qualified human.
See our AI Transparency Notice for details.
8. Third-party links
The Site may contain links to third-party websites or services. We do not control and are not responsible for those third parties. Your use of them is at your own risk and is governed by their own terms.
9. No warranty
The Site is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
Some jurisdictions do not allow the exclusion of certain warranties. To that extent, the above exclusions may not apply to you, and you may have additional rights under local law.
10. Limitation of liability
To the maximum extent permitted by law, we (and our directors, employees, and agents) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site, even if we have been advised of the possibility of such damages.
Our total cumulative liability arising out of or relating to the Site (excluding the paid Service, which is governed by our Master Services Agreement with your employer) is limited to EUR 100 or the equivalent in your local currency.
Nothing in these Terms limits liability for fraud, gross negligence, or anything else that cannot be limited or excluded under applicable law (such as personal injury caused by negligence, in many jurisdictions).
11. Indemnity
You agree to indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Site, except to the extent caused by our own breach.
12. Changes to the Site or these Terms
We may modify the Site or these Terms at any time. Material changes to these Terms will be posted on the Site, and (if you have an account) we may notify you by email. Your continued use of the Site after changes take effect constitutes acceptance.
13. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, for any reason permitted by law. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, and dispute resolution) will survive.
14. Governing law and disputes
These Terms are governed by the laws of Georgia, without regard to its conflict-of-laws rules. The courts of Tbilisi City Court have exclusive jurisdiction over any dispute, except that we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or confidential information.
Consumers in some jurisdictions have a right to bring claims in their local courts under their local law. Nothing here removes that right where it cannot be waived.
15. Miscellaneous
If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
16. Contact
Questions about these Terms: hatch.officiall@gmail.com. General contact: hatch.officiall@gmail.com. Hatch LLC, Georgia, Kareli district, administrative unit Agara, plot 994